When you apply the flexible shift mode on CrossChex Cloud, you may encounter the issue below regarding the working time calculation.
You can check the sample below:
The first punch is made at 09:00 and the last at 18:00. Therefore, the working hours are supposed to be 9 hours. However, as shown in the capture below, the result is 4 hours and 30 minutes.
Why is that?
Let's find out!
Sample shift setup below:
Total hours: The weekly working hours.
Split Timesheets: When the working day begins for employees (used for overnight shift).
Minimum working hours: The minimum working time needed for a valid punch.
You can find all the punches made by the employee on the day, which are:
09:00--09:30--10.30--11:29--13:30--16:30--18:00
Considering the minimum working time is 60 minutes, the valid punches would be:
09:00--10.30--13:30--16:30--18:00 (18:00 is discarded as there is no punch OUT)
The working hours would be:
10:30-09:00=01:30
16:30-13:30=03:00 Totally 4:30.
### How can you avoid situations like this?
#1 Set the minimum working time to a shorter time, for example, 1 minute, to make each punch valid.
#2 Make sure to punch IN/OUT whenever you access or leave the office.
If you still have issues with calculating the working hours on CrossChex Cloud, please feel free to contact us at support@anviz.com.
Best Regards,
Anviz Support team
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