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Technical Support

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Articles

Recent activity by Technical Support

  • Boot Loop solution_Anviz Devices

    This is a guidebook on the boot loop issue. Please follow the troubleshooting steps below to resolve the issue.  Issue description: Devices enter a constant boot loop after power-up and can't acces...

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  • How to Move from CrossChex Cloud to CrossChex Standard

    Dear Customers,   We're sorry that the subscription-based CrossChex Cloud fails to meet your expectations for an easy-to-operate, affordable Cloud solution. Please understand that we must switch to...

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  • CrossChex Cloud Subscription's FAQ List

    What is CrossChex Cloud Subscription?  Since our launch, we have strived to deliver an efficient and secure experience through regular updates and improvements. To better serve you, we are introdu...

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  • How to set up Geo Location on CrossChex Cloud

    We have updated many new features on our CrossChex Cloud, such as Geo Location.   For more information on this, please refer to Geo Location (Wiki).    Below is a short guide on the setup of the Ge...

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  • Subscription Plan Update on CrossChex Cloud

      Dear Valued Users,   Thank you for your continued trust in CrossChex Cloud. Since our launch, we have strived to deliver an efficient and secure experience through regular updates and improvement...

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    • 0 votes

  • How to Make CrossChex Cloud App Work with CrossChex Cloud

    We appreciate your continued trust in Anviz products and services.   With this guide, we will help you build the on-Cloud T&A system with CrossChex Cloud App and CrossChex Cloud.    Preparations: C...

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  • How to Calculate the Actual Working Time of Flexible Shift on CrossChex Cloud

    When you apply the flexible shift mode on CrossChex Cloud, you may encounter the issue below regarding the working time calculation.   You can check the sample below:  The first punch is made at 09...

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  • IntelliSight Software

    You can download all the Intellisight Software in the table below.   Name(Press to download) Size Intellisight Cloud Beta for windows 73.6 MB IntelliSight App 12.8 MB Intellisight 32bi...

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    • 3 followers
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  • How to Perform Live Detection Calibration on Face Series

    You can check the tutorial video below on how to perform the Live Detection Calibration on Face series devices, including FacePass7 Pro, FaceDeep3, and FaceDeep5.   Video Download: Live Detection C...

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  • Anviz W Series Firmware

    Anviz W series includes W1, W2, W1 Pro, W1C Pro, and W2 Pro.   Please check the firmware updates for the W series below.   ST_W series. Name(Press to download) Size release date W1 system ...

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    • 6 followers
    • 3 comments
    • -1 votes